Occidental Cozumel Hotel, Cozumel
About the Resort
Occidental Cozumel is a unique resort inspired by the architecture of a Mexican hacienda, providing guests with the opportunity to explore the rich treasures of the Palancar Reef nearby. Set within a breathtaking natural environment, this all-inclusive resort features lush mangroves, tropical gardens, and pristine white-sand beaches, making it an idyllic destination. Recognized for its exceptional service, the resort also offers the exclusive Royal Level experience, enhancing comfort and luxury during your stay.
Location
Situated just 45 minutes by ferry from Playa del Carmen, Occidental Cozumel offers easy access to the beauty of the Mexican Caribbean. The resort is located near renowned attractions, including the
Rooms
The resort offers a variety of accommodations, including Deluxe rooms, Deluxe Concierge rooms, and Royal Level suites. Each room is equipped with a
Eat & Drink
Occidental Cozumel features 7 onsite
Leisure & Business
The resort boasts a comprehensive array of leisure activities and facilities, including multiple
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Private beach
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Horseback riding
- Tennis court
- Pool tables
- Table tennis
- Fishing
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cribs
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Toys
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a great stay at this hotel, enjoying the clean and comfortable rooms and the friendly service from the staff. The location was impressive, nestled in a beautiful park with nature all around. However, the dining options could use some improvement, and I found the lighting in the walking paths to be a bit dim at night. Overall, it's a solid choice for a relaxing getaway.
I had a mixed experience at this hotel. The location was absolutely stunning, surrounded by nature and wild animals, which was a real treat. The rooms were spacious and comfortable, perfect for my family. However, the dining options lacked variety, and the service in the buffet area could use some improvement. Overall, the experience was enjoyable, but there’s definitely room for enhancement.
I had a lovely stay at this hotel, with clean and comfortable rooms that felt welcoming throughout my visit. The service was phenomenal, with friendly and attentive staff making my experience even better. The location is beautiful, right by the beach, although the dining options were a bit hit or miss. I found the price to be reasonable for what I received. Overall, it was a great spot for a relaxing getaway, despite a few minor shortcomings in the food department.
My stay at the hotel was a mixed bag. The rooms were spacious and well-decorated, but we faced a major inconvenience with room changes, and the humidity made everything feel damp. The service was excellent with friendly staff always ready to help, but I was disappointed by the QR code menus not working, which was a hassle. The beautiful location surrounded by lush greenery was a highlight, although the dining options were somewhat limited. Overall, it was a decent stay, but definitely room for improvement.
I had a decent stay at the hotel, located in a beautiful area with a stunning beach. The rooms were well-designed and quite spacious, adding to the overall comfort. The service was generally friendly, but there were a few hiccups that could be improved. Dining was hit or miss, with mealtime offerings not quite meeting expectations. Overall, considering the location, it’s a fair value for money but not without its flaws.
Overall, I had a pleasant stay at this hotel. The location is peaceful and tucked away from the hustle and bustle, which I loved. The rooms were spacious and clean, but I did have some trouble with a noisy air conditioning unit. The staff was friendly and helpful, contributing to a welcoming atmosphere, although the dining options could definitely use some improvement.
The hotel had a spacious and clean room with a nice coffee machine and was conveniently close to the beach and dive center. The service was outstanding, making me feel welcomed and looked after throughout my stay. On the downside, the dining options were somewhat lacking in variety, and there were a few hiccups with the amenities that detracted from the overall experience.
Our stay at the hotel had its ups and downs. The rooms were spacious and well-equipped, with great views from the balconies. The staff was friendly and helpful, but we faced some inconvenient issues with service and dining information, which took away from the experience. While the location was stunning, nestled in the jungle and right by the beach, the dining process could use some improvement. Overall, there were a few small inconveniences, but the hotel had a lot to offer too.
I had a mixed experience at the hotel. The rooms were spacious and comfortable, with nice balconies, but we did face issues like unpacking and repacking our bags due to a room change. The service was mostly good, although we had a lengthy timeshare pitch and minor inconveniences like requesting basic table condiments. The location is fantastic, set on a beautiful private beach, which I loved. The dining options were enjoyable but got repetitive after some time, and I felt they could improve on variety. Overall, it was a decent experience, though not without its hiccups.
I had a good stay overall at the hotel. The rooms were spacious and looked inviting, and I appreciated the cleanliness. The staff really stood out as they were incredibly friendly and helpful. On the downside, the dining experience wasn't very exciting and could use some improvement, particularly with breakfast options. The location was nice but could be better lit at night for safer walks back to the room.
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